Privacy policy
How this website collects, uses and protects the information you share with Nancy Arnold, REALTOR® with The Charles Reinhart Company in Ann Arbor, Michigan.
What this site collects
This website is run by Nancy Arnold, a REALTOR® with The Charles Reinhart Company in Ann Arbor, Michigan. This page explains what information the site collects, where it goes, and how it is used. Effective 2026.
When you fill out a form on this site, such as the contact form or a request for a free guide, the site collects the information you type in: your first name, your last name if you give it, your email address, your phone number if you give it, your message if you write one, and the answers to any extra questions that form asks.
If you give a phone number and check the box agreeing to text messages, the site records that you agreed, the exact wording you agreed to, and when.
The site also records which advertising campaign or website led you here, if any. This is limited to campaign labels and the name of the referring website, such as facebook.com. It does not include the full address of the page you came from, and it is not used to follow you across other websites.
Like most websites, the hosting service keeps standard technical logs, such as the date and time of a visit, the type of browser, and an IP address. If you choose light or dark mode, your browser remembers that choice on your own device.
This site does not currently use advertising pixels or analytics tags from Facebook, Instagram, Google or other companies. If that changes, this page will be updated first.
Who receives it
Information you send through a form comes to me, through GoHighLevel, the system I use to keep track of contacts and follow up with people. It is used only to respond to you and help with your real estate needs, and it is not sold or shared with any unaffiliated third party.
This website is hosted by Vercel, which processes visits and form submissions in order to run the site. If a chat assistant is turned on for this site, the messages you type into it are processed by Anthropic, the company that provides the assistant. The site may also use Upstash to prevent spam and abuse of its forms.
Each of these companies handles information on my behalf, to run the site and to deliver your messages to me.
The home search on the Listings page is provided by IDX Broker. If you create an account or save a search there, that information is handled under IDX Broker's own privacy policy. This site also links to other websites, which have their own privacy policies.
How it is used
I use your information to reply to you and to follow up about the home buying or selling help you asked about. If you request a free guide, I use your email address to send it to you.
I do not send marketing emails to people who fill out a form on this site.
I do not sell your personal information.
I may share information if the law requires it, or when it is needed to protect the rights or safety of my clients, my brokerage, or the people who use this site.
Calls and text messages
Giving a phone number is optional. I will only send text messages to your phone number if you checked the box agreeing to receive them. That box is never checked for you.
The wording you agree to is: "I agree to receive text messages from Nancy Arnold at the number provided. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help."
You can stop text messages at any time by replying STOP to any message. Reply HELP for help.
Your choices
You can ask me what information I have about you, ask me to correct it, or ask me to delete it. You can also ask me to stop contacting you at any time. To do any of these, contact me using the details below.
This site is meant for adults. It is not directed to children under 18, and it does not knowingly collect personal information from anyone under 13, in keeping with the Children's Online Privacy Protection Act.
How to reach me about this
Nancy Arnold, REALTOR®
The Charles Reinhart Company
2275 W Stadium Blvd, Ann Arbor, MI 48103
Phone: (734) 260-3505
Email: nancy@elizabethbrien.com
You can also send me a note through this site, read the terms of use, or return to the home page.